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4 Steps On How To Print KRA PIN For Individual

We have been able to set up 4 simple step tutorial on how you can print your KRA PIN once it has been registered.

IMPORTANT UPDATE! KRA has disabled the ITMS system that is used for registering PIN as they are migrating all tax services to the new iTax system. Dealpoa Team will soon find out the changes KRA has made and what it will mean to you. Learn more!

Step 1: How To Access KRA Portal

Click Here To Access KRA Online Service

Once you have been able to access that page, it should look like the screenshot below.

You will now be required to enter your Identification which in this case will be your KRA PIN Number.

As for the password, you should have received it on your email. If not, kindly request it from the person whom registered your KRA PIN. If that doesn’t succeed, am afraid you will need to go to KRA Times Tower and request it to be reset including your email address.

Step 2: Dashboard

Once you have login in, you should be able to see the screenshot below. Now in order to print your KRA PIN, you will need to click on the link “Registration Certificate” which is under “Registration Application“.

Step 3: Query Information – Certificate Registry

All you need to do in this step is simply click on the “Enquire” button.

Step 4: Taxpayer Registration Certificate

That’s it! You can now be able to access your official KRA PIN. All you need to do now is simply make sure that a printer is connected to your computer and then simply click on the printer button on top right of that page.

It’s all done now. It was that simple, right 🙂 If you loved this tutorial, leave a comment below or tell your friends by sharing it!

Printer Photo Courtesy of

Screenshots Courtesy of KRA Portals Website

Founder & Team Leader at

This Post Has 299 Comments

  1. I registered in 2001 and can’t remember my password. Kindly help me to reset so that I can print my PIN certificate online.

  2. i have registered for the kra pin but i have not gotten the pin return message

    1. Hello Mildred, you will need to call KRA Customer Care (0711 099 999), they will be able to assists you with the issue!

  3. how do i print my pin cert incase i got it by applying manually long time ago- 2006

    1. Which browser are you using? KRA System seems to not work with Google Chrome, try using Mozilla Firefox.

  4. cant procceed past the validation after i input all the details, can you help?

  5. Woooow… i followed the steps and successfully got my pin certificate printed.

  6. Please how do i print my k.r.a pin certificate using my home printer?

    1. Did you log in into KRA Mapato system using Mozilla Firefox (Internet Browser)? Cause for you to print, you need to login first then follow the instructions on this page above. Hope that helps, if not please send us an email to so we can help you further.

    1. You are most welcome Sammy! We are here to make people’s lives easier when it comes to legal & tax obligation issues!

  7. Hellow, my email that i used is no longer in use. my pin no is: A003307492A lost the mine. how do i get to print one online. Got registered in february 2005.

    1. Hello Evans, You will need to either call KRA Customer Care or visit their offices to be assisted with the reset of your email address. You can do this in the Data Loading section.

  8. Kindly assist me with my password to enable me reprint my PIN Certificate

    1. Hello Mercy, did you register your KRA PIN with Dealpoa? If that’s the case, kindly provide us with your ID number so we can check how we can be of assistance

  9. Hi, i need your assistance here about this issue of PIN,know i register mine online sometimes back and trying to check its validity am told its not recognized,my ID no is 23601955.your assistance will be greatly appreciated.

  10. Hi, I applied for a pin online last month, but I have not yet received my PIN I’ve been checking my mails through out. how do I get it, kindly its urgent.

    1. Hello Millicent, we have successfully registered your KRA PIN. Sorry for the delay. We have been receiving overwhelming request from the public. Kindly confirm if you have received the email. Thanks

  11. hi,i can’t register for my PIN online,when i click on validate it doesn’t open the next page.What can i do?

    1. Hello Job, which browser are you using? Try using Mozilla Firefox or Internet Explorer, they work most of the time

  12. hi,i downloaded a kra mobile on my android phone n it needs an activation key n i dont know.plz help me activate it.

    1. Hello Wyclef, sorry we can’t be of help cause we are not KRA. We are service provider company that helps entrepreneurs register businesses and tax obligations. KRA Mobile App issue will need to be direct to KRA, they should be able to assist you. Thanks


  14. I registered the company pin on line and was given a security stamp. In the process of opening and changing of the password i was mixed up and could not access to print the pin. please help.

    1. Hello Venux, You can have the KRA Password reset. Do you have your KRA PIN for the company and also the email address that was used to register KRA PIN online?

  15. kindly assist me with the lost pin of BOAZ KAKAI ISOKA OF ID NO 20572477.

  16. hi, i registered online but can’t get access now,it says my credentials are not valid(i have not changed my password).my pin is A0077113370 and ID NO.28386171.Any assistance will be appriciated

    1. Hello Victoria, Did you apply your KRA PIN with us? Which internet browser are you trying to use while accessing KRA system?

  17. I lost my KRA Pin certificate,is it possible to reprint again?kind help i find the hand copy is very important yet i lost it

  18. Hi dealPoa, Thanks for helping us out. I am in a bit of a dilemma. I am studying in Canada and need to renew my passport. The application form requires a PIN No. I have lost mine however I do my I.D No. 22621953. I tried calling KRA and didn’t get an answer and also sent emails to and with attachments of my Passport, Birth Certificate, ID, and Canadian Study Permit but unfortunately both emails bounced back as the email addresses are no longer valid. Any help or advise would be greatly appreciated.

  19. Okay am trying to print my pin no but I cant because when loading I need a password and I did not apply it online so I am asking for an assistance

  20. I obtained my PIN long before the online system came into operation. I misplaced my PIN card recently and I need a reprint and yet I was not issued with a password. Please advice

  21. i can not get my pin my password my KRA pin is A007876644N.
    pls assist

  22. thanks for you serves but i am not seeing new taxpayer i want to reg my client from Thursday what is wrong with the web

  23. I lost my KRA PIN No. I had registered in Garissa several years ago and I’ve migrated from the e-mail I used when I registered.

    1. You can try and ring KRA Call Centre on Tel: +254 (020) 4999 999 or Cell: +254 (0711) 099 999. They should be able to help you.

  24. TMu PIN has been blocked. The forgot password didd not work
    So where do I go from here. I need to file returns

    1. I believe you might have to go KRA offices physically to have that corrected for you. It shouldn’t take long if you went to Data Loading Section in Times Tower, that’s if you are in Nairobi.

  25. Hi i applied for the pin on thursday last week n was told the internet was low i went to their offices in Naivasha on Monday they gave me a tax payer pin when i used it,they replied that it was in valid what could the problem be?pliz help

  26. i applied for a a kra pin online nbut i dont have a pin nor do i have my password.
    the customer care number doesnt go through.

  27. I registered a pin yesterday and the pin was blocked as a result of several password trials.I contacted your customer care and was told it would be reset but it did not happen..would u please help because i urgently needed it.

  28. hi Kip,this looks awesome.After bumping into this site,i am encouraged to register a company.Give me more tips i would wish to own one, as soon as end of April.

  29. the system does not send back the mail,and when you repeat it says its already registered, what can i do plz?

  30. what are the requirements for one to print his/her kra pin certificate?

  31. We are requesting KRA to upgrade their online and instead of sending security seal a lone, send it together with pin certificate

  32. Why don’t the KRA send the certificates instead of these many process after registration? The first step of entering the PIN number/Security code and Password can even take you hours then fails. This is discouraging applicants and I must say I hate this.

  33. How can I access my account when I have the pin number but I have forgotten the password?

  34. i am trying to register my sister to get a KRA pin but it is impossible yet i have used the correct data

  35. I want to print the pin certificate No.P0152464451D

  36. Please help i forgot my kra pin, I come to your offices for help and you advised me to write you an email.I have that done that many times and no response. Its argent please kindly help me.THANK YOU.

  37. Please i tried to apply my kra pin,through mapato 1 but it can validate my identification ,please help.

  38. Please i tried to apply my kra pin,through mapato 1 but it can’t validate my identification ,please help.

  39. i cant print a certificate but i have the pin number, how can i generate it coz i need the certificate

  40. hi kra i want to print my pin certificate online but i have forgoten my password and email used please assist

  41. How do I get a tax agent to submit my application to complete registration for my pin.

  42. I really appreciate the good work and how easy you make it for people who have tight schedules like me to carry the donkeys load on our behalf.

  43. I seldom drop remarks, but I looked through a few responses here 4 Steps On How To Print KRA PIN For IndividualDealpoa. I do have a couple of questions for you if it’s allright. Is it just me or does it give the impression like a few of these remarks appear like they are coming from brain dead visitors? 😛 And, if you are writing at additional sites, I’d like to follow you. Could you list of all of your shared sites like your Facebook page, twitter feed, or linkedin profile?

  44. Hello dealPoa, Thank you for your kind assistance, I’m currently abroad on school and i have lost my PIN, i would like to seek your assistance on recovering it, i registered for a PIN long before all this E-business came to be a reality, if there is anyway you can assist me i will really appreciate it, thank you.

  45. I have tried to register using my phone but I enter all the details till year of birth but nothing else is displayed .so how is my kra pin be send yet their is nowhere I can fill my adress

  46. I kindly request if possible send me a copy of my KRA pin certificate. My pin is A003955457m

  47. Hi im gabriel, i have a pin and an email address that i used to apply for my KRA Certificate but when i try to enter details , im told the pin i entered is not registered in ITMS.

  48. Hi, I have a PIN number but lost the print out. I can remember the PIN number. How do i get my print out using my ID number only?

  49. hello please help ,I want to print my KRA pin but my pin is blocked. I don’t understand why because when I check to verify it gives me my details

  50. i have my pin no. but am unable to print my pin certificate so frustrating

  51. I urgently need to print my PIN certifacte and i have my KRA PIN with me…..what do i do ?

  52. I urgently need to print my PIN certificate and i have my KRA PIN with me…..what do i do ?

  53. I have never gotten a password so i’m not able to print out my pin certificate. I need to print out my certificate.


  55. I was told that my pin was blocked maybe due to wrong passwords entered. pleas tell me what to do. I urgently need it back. Thanks.

  56. i have all my records and when i try to generate my pin the alphabet in lower case is changing to caps my keyboard is ok my password and stamp code are ok coz i used them to check my pin in the pin checker what is the problem cz i cant go thro

  57. I’ve been trying my pin since yesterday and all i’m getting is thatvmy credentials aren’t valid. I know the problem is the caps lock since all the letters are auto Caps at the login port. How do I go about this. Its urgent. Kindly assist.

  58. hello i have my pin
    i want to print the pin certificate please
    i registered my pin in kakamega in 2010 but i dont know the registration details
    please help

  59. Thanks i followed the steps and i was able to print my PIN Certificate

  60. I registered for my KRA PIN a few months ago and I have never gotten the email which contains the PIN, security feature among other essential details. I registered through the online system. Please assist

  61. I tried processing a pin certificate online for a client whose date of birth and month is not captured in the id card what should i do?
    Her Id No is 10611471
    Districk: Machakos

  62. I have aclient at my cyber who seems to have earlier procesed pin and forgotten the pin Number but now I can’t go through kra pin process, since every time I enter his ID NO. & DOB,I’m only referred to ipage which inturn only get me stuck coz it requirs PIN proceed.please send me PIN NO. for him his ID NO.221692104 with DOB:19/11/1986

  63. I need to print my certificate, however, i dont have a password and I dont seem to remember that when i got my pin, that we needed to have an email address. If it was i have since moved offices, and therefore my email doesn’t exist.

  64. Hi, I applied for my Pin Certificate but i cant print it since i can’t remember the email address i used but i have the pin no

  65. i have a Pin. i want to print my PIN certificate and when i fill in details to update i-tax i cant proceed yet i have correct details. please help.

  66. please assist..i have successfully applied for pin cert online and i got the aknowledgement receipt but no pin yet… do i print the pin and from where

  67. please assist..i have successfully applied for pin cert online and i got the aknowledgement receipt but no pin yet… do i print the pin and from where

  68. i dont understand that part of security stamp ,pliz elaborate to me.

  69. Hi trying to print the kra registration certificate i received on my yahoo years back when i registered for kra pin but am not able to kindly assist me

  70. I forgot my password and I URGENTLY want to print my KRA PIN certificate, how can I do it?

  71. I have the pin but i cannot log in, and i need to print the certificate because i do not have it. what to do?

  72. I registered my KRA PIN but I cant remember my password and need to download . Kindly advise.

  73. This is so helpful before i found this site i had been roaming through KRA website for nearly 3hours. Thank you

  74. I lost my KRA PIN Certificate and a cat recall the pin nor the secret work …plz help me with procedure of printing one or send me a copy to print inr-

  75. please
    I am trying to reprint my pin certificate and I am un able to get through. please assist

  76. Please help me know my PIN no,my employer needs it,ID no,29191861

  77. I took my pin no back way in the then I didnt have an email address.kindly advise me on how to get my pass word The pin number is A003631839R

  78. I have the pin but i cannot log in, and i need to print the certificate because i do not have it. what to do?

  79. if i get individual / personl KRA pin Am i supposed to file returns every month yet no income or purchases taking place. am a student

  80. i lost my KRA PIN Certificate and a cat recall the pin nor the secret word …plz help me with procedure of printing one or send me a copy to print

  81. I registered my pin manualy and so i do not have the email password combinition all i have is my pin number,how can i download my pin cert online?how do i get a password?

  82. I applied for Pin but someone deleted the notification in my mail inbox before i printed

    1. Hello Lenson, You will need to visit KRA office with your ID to request for another email to be resent to you.

  83. i misplaced my kra certificate but l remember my pin number which is A008533827X please sent fo me in my email above coz is needed urgently.

  84. I applied for a pin long ago and lost it. I dont even have the number but I need it now. Is the old pin still valid and can i please get a copy sent to me? would really appreciate that. my Id no. is 11179947.
    thanking you, wilfred.

  85. ‘Haloo, pls help.. i can’t login to my account, this text is disturbing……….
    Hi ma problem when i enter da pin number and password this is what is being shown ”The provided security credentials are not valid. Make sure your keyboard is not with CAPS LOCK and try again.” what can i do please advice.Thank you in advance.

  86. i need my KRA certificate,my Pin no is A006067116J

  87. hi kra i want to print my pin certificate
    online but i have forgoten my password and the pin number. what should i do please help

  88. I kindly request a copy of my certificate PIN. No. A004713921Q. I misplaced it and now am stuck can’t do anything without A PIN. Any help I’ll appreciate. Thanks.

  89. am unable to register with itax as it requires my birth date and am trying to put my birh date and its not accepting.
    kindly assist.

  90. Reset/Forgot password is now fast no need to go to their offices to reset the password. Tried it at 10:57am Thursday 11-Jun-2015

  91. How can i print my pin cert. no. A001097943Vissued in 1993. 1st Hellen id-950070

  92. I registered for my PIN way back in 2007 at the KRA offices Times Tower and am not able to retrieve my PIN information anywhere
    My ID 14419067

  93. i aplied for the pin online tho i havent got it. wen i check they tell me am already registered . i nid the pin urgently pls wat can i do?

  94. I cannot get my password please assist. My PIN no is A003380704D

  95. i forgor my password please cna u assist me my pin no is A005086634S

  96. Someone registered my KRA Pin and I dont have the email address and the security but I have my pin number.
    What do I do to print the certificate

  97. please help urgently..i forgot my password…my pin is A005635794O

  98. I ear sir/madam,
    I registered my kra pin in 2003 iand i can’t remember my password. I am in Kisumu kindly assist me to get my password i have tried forgot password stuff but in vain. Kindly assist to enable me file my tax returns. Thank you. Molven

  99. I ear sir/madam,
    I registered my kra pin in 2003 iand i can’t remember my password. I am in Kisumu kindly assist me to get my password i have tried forgot password stuff but in vain. Kindly assist to enable me file my tax returns. Thank you. Molvenmy id number is 22261135 and kra pin is A002800159R

  100. how do you help somebody whose identity card only bears the year of birth but the date and month?

    1. You will need to take the ID to KRA offices near you to perform data loading and then you will be informed which date and month to put on the system for it to go through.

  101. How do I unblock a blocked account? The PIN Number is P051183739Z

  102. I lost my pin certificate and cant remember my pin number. kindly assist me. my id no. is 22560247. Thank you

  103. plz hep me retrieve my KRA PIN NO AND PASSWORD……i can,t remember please please help- me my national id number is ….32940749

  104. this site is not working for me i cant print my certificate and am using the password sent thru my email.

  105. Help me to retrieve my pin..I can’t remember id no.29216557

  106. please help me retrieve my kra pin….I had the certificate but I lost it two years ago and I cant remember it. please help me get my pin back

  107. please help me retrieve my kra pin….I had the certificate but I lost it two years ago and I cant remember it. please help me get my pin back….my id 27734752

  108. hey please help I cannot retrieve my kra pin because I lost the the pin cert card and then forgot the pin

  109. id 28857798 I lost my kra pin and I cannot remember the pin pliz help

  110. Hi, i have lost my kra pin and would like to remember it. My id number is 24750578

  111. pliz help me get my kra certificate I lost my pin n blocked my email dats yahoo 27987398

  112. hello. Plz help me find my KRA pin and password online coz I can’t remember. My ID. no is 28498917. Thanks in advance.

  113. I did forget my KRA number and am in need of this number right now. kindly help me get my number. ID NO. 28129716.

  114. hi please help me recover my password. PIN NO.A005547463H, i would like to print it out, my id no is 22140843 please help.

  115. Helo, I applied my pin online recently, but i havent gotten my pin number.. my Id no is 33318479 please assist because i need it as i am a student, need it for transaction purposes.. thanks

  116. Good morning, I urgently need my pin tax payer. My pin No. is A003269074C and my ID nO. IS 10844537. Thank you in advance.

  117. hi please can you send me the pin cert coz i cant get it printed the steps are somehow complicated please assist
    PIN A006511257O
    ID 24641027
    thanks in advance.

  118. i registered for kra pin and cant remember my pin number

  119. I cannot be able to print my KRA pin. My pin no A003744743Y. Date of birth 31/7/1973. It is telling me I have entered wrong date of birth Kindly assist

  120. I lost my pin certificate and when i want to print it tells that the id no is wrong and the pin certificate is urgently needed how can be assisted thanks and God Bless

  121. i cannot be bale to get a print out of my KRA CERT,coz i forgot my email adress…

  122. hi please ilost my kra pin certificate and i dnt knw my user and passward also please help and that is my kra pin number a003939263z

  123. My KRA pin is A006966289Y but am not able to print it out because. I was given a password and security stamp, i was asked to change the password, but when i changed the password it could not accept. what will i do.

  124. where can i get this authorized agents ….want to migrate to itax by myself

  125. I badly need to print my pin certificate but it is not easy. Whenever i login into the kra portal i am not able to see where to click and print my certificate. Please guide me on how to print it.

  126. I have been trying to print my certificate but in vain and I really need it urgently.Kindly help as wherever I try to print, the page is inaccessible. my I.D.No.23928563, Pin NO.A007217030J, Password 17gldkud,Please help me to print it or you send it to me in my e-mail

  127. Lost my while still a student and forgoten the pin and password.can you send me the details so that i obtain a new certificate?Id 28648292.kindly help.

  128. Lost my pin while still a student and forgoten the pin and password.can you send me the details so that i obtain a new certificate?Id 28648292.kindly help.

  129. Kindly help me get my pin certificate av been trying but it’s all in vain

  130. This is great…i know understood… can we make kra pin that someone forgoten kra pin

  131. Hello
    I registered on the i TAX Portal but haven’t received any Mail as per the mail address i registered with in order to have the password to enable me log into my Account to print the Pin Certificate

  132. Under step 1, this is what I get. I want to print it out.
    The connection has timed out
    The server at is taking too long to respond.
    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

  133. lost my kra pin and cant retreave it, my id no is 3144301. please help me retreave it. thank you.

  134. help me with my pin number :name:lewis wanjala msamali
    ID no:27397052

  135. kindly send me my KRA pin…humble request,,,id no 31730350

  136. i lost my KRA pin and cant remember the email used nor the KRA PIN kindly help my ID 25049240

  137. Kindly help me get my KRA password and reprint my pin certificate. My ID number is 20845104

  138. Kindly assist me get my Pin Certificate and password.Thank you

  139. I lost my kra certificate and also i dont remember my can i get the password so that i can be able to reprint the ID is 29198582.Kra pin A006430605D.please help

  140. I’ve forgotten my kra pin. Assist me get it please

  141. please send me my KRA pin,I wish to file my returns, my I’d is 31585878

  142. Hi,i have been tying to submit my returns in i tax but the system rejects it by saying that,the date of birth does not match with what is in the no. A005991568J, used this email to register id no 25906592. Kindly send me the date of birth in your system..

  143. Date of my old KRA pin are not matching with you data base in itax. my pin is a005991568j

  144. hello kindly assist me to retrive my kra pin and to print it email

  145. Hello, please assist.Av been trying to print a certificate 4 my mum’s kra pin but an error occurs.
    please send me the certificate via my email so that i can print it out for her….thanks in advance
    pin : A003826899X

    1. Hello Caroline, Thanks for your inquiry. Please note that we are not KRA. However, we will be happy to help you with information that you might find useful.
      Here is the instruction on how to download your iTax KRA PIN once you have logged in to your iTax account (;
      1. Click on ‘Registration’ → ‘Reprint PIN Certificate’ from menu bar.
      2. Select ‘Applicant Type’.
      3. Enter ‘Taxpayer PIN’, if Applicant Type is other than Taxpayer.
      4. Click ‘Submit’ to generate PIN Certificate.
      5. Click ‘Cancel’ to go back to home page.
      6. Click ‘OK’ to continue to regenerate PIN certificate if Submit is clicked.
      7. Click ‘Cancel’ to cancel regenerate PIN certificate if Submit is clicked.
      8. Click on ‘Click here to download PIN Certificate’.
      9. Click ‘Back’ to go to main page.
      Hope that helps!

    1. Lunis, Please note that we are not KRA. If you had registered your KRA PIN using iTax, the system should have sent you the username and password to your email address that you had entered during your application.
      You will need to check your email inbox or spam folder so you can try and retrieve your KRA PIN.
      In the event you didn’t get the password on your email, you can try and visit iTax official website – and enter your PIN number and when prompted for password, you can go for the ‘forgot my password’ option.
      You can also try and contact KRA Customer Care who are in a better position to assist you. Please find their contact details below;
      Tel: +254 (020) 4999 999
      Cell: +254 (0711) 099 999

  146. i applied for my k.r.a. pin but i din’t get it. please email me the pin its so much urgent .
    thanks in advance. Please consider.

  147. I applied for my KRA pin number in the process of loading an error occurred, please help me to access my KRA PIN Number.

  148. I cant get my pin and I have registered my ID No 26441442 please help

  149. i want to apply for my kra pin but the system told my to open i page functionality. how can i do about it help me id no 30965000 DOB 20/5/1989

  150. Please help me create a kra pin; Name; Gentrix Achieng Id 30840969

  151. Have never applied for a kra pin but when doing my HELB applications i found a number already filled. Can i be given a penalty or rather what will happen

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